Shipping & payment conditions

The shipping costs are displayed in the shopping cart before ordering.
Place all desired items in the shopping cart and select the delivery country (use the "pencil”).



You will automatically see the current shipping costs
You do not have to be logged in or registered for this.

If you don't see your country, please contact us using our contact page.




The shipping prices include VAT. For customers with a valid UID number and shipping outside the European Union no VAT will be charged.

The shipping costs are displayed in the shopping cart before ordering. Put all desired items in the shopping cart and select the delivery country.

IG deliveries to EU countries Deliveries to companies in other EU Member States are made after submission and verification of the UID number, without sales tax. Any overpayments from these deliveries will be refunded.

Delivery to non-EU countries - In our shop, all prices for end customers incl. Austrian VAT are indicated. Of course, we do not charge sales tax to customers from Switzerland and other non-EU countries. You only pay the import VAT and any applicable customs duties. The dispatch by Austrian Post guarantees a speedy customs clearance.

The following standard prices apply in Switzerland:

Packages up to 25 kg Shipping by Austrian Post:
Customs clearance 11.50 CHF + a value added tax of 3% + VAT based on the value of the goods

The maximum customs clearance fee is CHF 70.00

Pallet delivery with forwarding: Customs duty depending on canton and forwarder + VAT based on value of goods